Building well-functioning teams normally takes time as members get used to each other. This ‘getting to know each other’ time tends to impact team effectiveness and their ability to operate at their best. The shortened time to create well-functioning teams is partly driven by the bespoke approach taken by Compass, as well as the leverage they created by applying a consistent and common toolset across the organisation.

The programmes and tools were able to be applied to many different needs across the business – including staff development, communications, sales and commercial skills, and medical/clinical skills. It is unique to find a vendor who is able to work with you closely to create unique solutions for so many different parts of the business by utilising not only a consistent model and framework, but by taking the time to understand the overall business needs, structure, and journey.

As a member of the IT function I saw a lot of value in our collaboration, as Compass Partnership International helped us to better assess field business perspectives and articulate organisational impacts much earlier in the programme than anticipated. That helped us to better articulate our value proposition and significantly reduced programme risks.