As of 25 May 2018, the EU General Data Protection Regulation, known as GDPR, was put in place, therefore all Organisations dealing with personal data must comply with the law.
The website http://www.compasspartnership.com (the “Website”) is owned by The Compass Partnership International Ltd (“the business” – “we/us”). For the Data Protection Act 1998, the data controller in respect of the Website is The Compass Partnership International Ltd. We are committed to protecting the privacy of our users whilst still providing valuable services (the “Services”) via our website.
Our website incorporates privacy controls that affect how we will process your data. By using the privacy controls, you can specify whether you would like to receive continued business communications and limit the publication of your information. You can access the privacy controls via www.compasspartnership.com

What personal information do we collect?

You do not have to give us any personal information to visit and use our website.
However, if you wish to get in touch using our ‘Contact Us Form’, we may collect the following personal information from you:
  • name
  • email address and phone number
  • employment details, employer details including your company services
  • IP addresses for no more than 15 minutes for the tracking of live visitors on the website.
You may also choose to provide additional voluntary information during your use of our site whilst completing the ‘Your Message’ section of the online form.
In addition, we may automatically collect information about the site that you came from. We also collect information about the pages of the site that you visit, IP addresses, the type of browser you use, and the times you access this website.
You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • To contact you regarding future business with The Compass Partnership International Ltd
  • We may use the information to improve our services and inform you of services, provided by the business which we think may be of interest to you.
  • We may, if you have given us consent to do so, send promotional emails about new services, special offers, or other information that we think you may find. interesting using the email address that you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or postal correspondence.
  • We may use the information to customise our site and services according to your preferences.
  • We will hold your data safely and securely for record-keeping for the continuous business development and engagement between the business and yourself.
  • We may share your data with 3rd party companies, such as legal organisations, accountants, or insurers, as and when required to do so.

Our security guarantee

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
All systems within have been updated and all employees have received the relevant information and necessary training to comply with all new legislation.

How we use cookies

We use cookies for the following purposes:
  • Authentication – we use cookies to identify you when you visit our website and as you navigate our website.
  • Analysis – we use cookies to help us to analyse the use and performance of our website and services.
Cookies are small text files placed on your computer by the websites that you visit. This information is used to track visitors and analyse website activity. You can amend your preferences within your own cookies facilities.

How long do we keep your data?

Personal data that we process for any purpose or purposes shall not be kept for longer than is deemed necessary for that purpose or those purposes.
If you have consented to us using your details throughout previous business communications for direct business and project communication, we will continue to keep such data until you notify us otherwise and/or withdraw your consent.
The Business only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.
We are required however, under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time if no longer required for business purposes it will be destroyed. Account data will be retained for seven years following the date of last contact, at the end of which period it will be deleted from our systems.

Special categories data

Owing to the services that we offer, The Business sometimes needs to process sensitive personal information (known as special category data) about you, to be able to safeguard during the delivery of facilitation/training sessions. Where we collect such information, we will only request and process the minimum necessary for the specified purpose and identify a compliant legal basis for doing so.

Links to other websites

The Business website may contain links to other third-party websites of interest. However, once you use these links to leave our website, you should note that we do not have any control over the third-party website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy policy statement. You should exercise caution and look at the privacy policy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
  • Whenever you are asked to fill in a form on our site, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct business or project purposes, you may change your mind at any time by writing to or emailing dataenquiries@compasspartnership.com we will confirm your personal information has been amended or removed from our data information.

The Right To Be Forgotten (RTBF), under Article 17 of the UK GDPR acknowledgment individuals have the right to have personal data removed, the right only applies to data held at the time the request is received either via email to dataenquiries@compasspartnership.com or phone 44 (0)845 112 0016 and when such a removal does not conflict with any other laws you have the right for your personal information to be removed from our records.

We will not sell, distribute, or release your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Access to your personal data

You may request details of personal information which we hold about you under the Data Protection Act 1998. Please note that in certain circumstances we may withhold access to your personal information where we have the right to do so under current data protection legislation.
We are aware that individuals have the right to obtain the following from us:
  • Confirm that we are processing their personal data.
  • A copy of their personal data.
  • Other supplementary information.
If you would like a copy of the information held on you, please write to The Compass Partnership International Ltd, Suite 8, 114 Huddersfield Rd, Mirfield, WF14 8AB If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will act promptly to correct any information found to be incorrect that we may hold on file.

How to contact us

If you have any questions about this Privacy Policy or about your personal records, please contact us at dataenquiries@compasspartnership.com where a member of our data team will respond within 48 hours of receipt of your correspondence.